May 8, 2024 - AFRM
Buried deep within Affirm's Q3 2024 earnings call transcript lies a subtle clue, a whisper of a strategy shift that could be a game changer for the company and its stock price. While analysts focused on the expected topics – GMV growth, Affirm Card adoption, and the impact of interest rates – they seem to have missed a crucial detail: Affirm's new stance on merchant exclusivity.
For years, Affirm has been a vocal proponent of "unbundling the credit card," offering its buy-now-pay-later (BNPL) solution as a transparent, consumer-friendly alternative. This has often led them to seek exclusive partnerships with merchants, positioning themselves as the sole BNPL provider at checkout. But the Q3 transcript reveals a significant departure from this strategy, a quiet declaration of confidence that could reshape the BNPL landscape.
"Max Levchin, Affirm's founder and CEO, states unequivocally, "We don't need exclusivity to win." This statement, seemingly off-hand and buried within a response about new customer acquisition, marks a watershed moment for Affirm. It signals a move away from battling for exclusive placement and towards embracing a more open, competitive environment."
This newfound confidence stems from several key factors. First, Affirm's user base has reached a critical mass, with 50 million underwritten individuals in the US alone. The brand recognition and user loyalty this represents empowers Affirm to compete effectively even without exclusivity. Second, Affirm's product differentiation, characterized by its transparent pricing and lack of late fees, has gained significant traction with consumers. Levchin highlights anecdotal evidence of this, recounting a recent encounter with a customer who praised Affirm's superiority over competing BNPL products.
The strategic implications of this shift are profound. By forgoing exclusivity, Affirm can access a significantly larger pool of potential merchants and users. Previously closed doors, guarded by exclusive partnerships with other BNPL providers, are now open to Affirm. This opens up a massive growth opportunity, particularly within the mid-market segment, where Levchin sees significant potential for rapid expansion.
The following chart illustrates Affirm's accelerating GMV growth alongside the adoption of Affirm Card. Note: Data for the chart is hypothetical as specific financial data is not provided in the transcript.
The numbers back up this optimistic outlook. Affirm's GMV growth has accelerated for three consecutive quarters, and its adjusted operating margin continues to exceed expectations. While some analysts have expressed concern about the company's projected GMV growth for the remainder of the fiscal year, both Levchin and CFO Michael Linford emphasize that their guidance represents a "floor," suggesting that actual performance could exceed these projections.
The move away from exclusivity also aligns with Affirm's long-term ambition: to become as ubiquitous as Visa or Mastercard. Levchin describes a vision of Affirm's logo appearing alongside traditional payment options at every checkout, a vision that is starting to materialize as merchants increasingly recognize the value of offering Affirm to their customers.
This shift in strategy is not without its risks. A more competitive environment could potentially lead to margin compression, as BNPL providers vie for merchant and user attention. However, Affirm's strong unit economics, driven by its ability to optimize pricing and manage credit risk effectively, mitigates this risk considerably.
In conclusion, Affirm's subtle yet significant shift away from merchant exclusivity represents a potential inflection point for the company. By embracing a more open and competitive landscape, Affirm can unlock a vast new market opportunity, driving accelerated GMV growth and further strengthening its position as a leading BNPL provider. While the market may have missed this crucial detail, savvy investors would be wise to pay attention. This quiet declaration of confidence could be the catalyst that sends Affirm's stock soaring.
"Hypothesis and Numbers: * Hypothesis: Affirm's shift away from merchant exclusivity will lead to accelerated GMV growth, particularly within the mid-market segment. * Supporting Data: * Affirm's GMV growth has accelerated for three consecutive quarters. * Shopify partnership, which does not involve exclusivity, has grown at twice the speed of overall Affirm GMV. * Merchant additions have consistently increased in recent quarters. * Potential Impact on Stock Price: Positive. Accelerated GMV growth and increased market share could drive a significant increase in the stock price."
"Fun Fact: Did you know that Max Levchin, Affirm's founder, was also a co-founder of PayPal? He played a key role in shaping the early days of online payments, and his experience with building successful payment networks clearly informs Affirm's strategic direction."