May 14, 2024 - BZFD

BuzzFeed's AI-Powered Shopping Revolution: A Make-or-Break Trend

While the media world is buzzing about AI-generated quizzes and chatbots, BuzzFeed is quietly orchestrating a revolution in a much more lucrative area: online shopping. Their latest earnings transcript reveals a strategy that could either skyrocket them to profitability or leave them trailing behind the competition. This isn't about replacing human writers with algorithms; it's about leveraging AI to amplify BuzzFeed's unique strength: inspiring shoppers to discover and buy products they never knew they needed.

BuzzFeed's Commerce business, which generated $80 million in 2023, operates on a different model than conventional affiliate sites. Instead of focusing on product reviews and comparisons, they've built a discovery-based ecosystem. Think "Turn your pet into a plushie" igniting a surge in pet toy sales, or the "Shoppy" AI assistant guiding users towards the perfect gift. This taps into the emotional, impulse-driven aspect of shopping, capturing valuable first-party data on what resonates with different demographics. This data, combined with their strategic partnerships with retail giants like Amazon, Walmart, and Target, positions them perfectly to capitalize on the explosive growth of Retail Media Networks (RMNs).

""Our Commerce business is another area where we see tremendous potential for the application of GenAI to transform the shopping experience. And we have a strong foundation from which to drive this transformation. We have strategic partnerships with the largest retailers in the world, including Amazon, Walmart and Target. I heard previously that in 2023, our organic affiliate business drove more than $500 million in transactions on behalf of our retail partners and brought in approximately $50 million of revenue for us." - Jonah Peretti, CEO of BuzzFeed"

RMNs are the advertising branches of retailers, enabling brands to target shoppers directly on the retailer's platforms. As ad inventory explodes, these RMNs are increasingly seeking off-site opportunities, and BuzzFeed is a natural fit. They already drive substantial Gross Merchandise Value (GMV) for their retail partners, boasting over $500 million in transactions in 2023. By incorporating RMN campaigns, they can offer brands a powerful blend of reach, targeted first-party data, and proven transaction-driving content.

This is where AI steps in. Imagine BuzzFeed's "Make Your Own Emoji" generator, which became one of their top 10 most engaged posts ever, dynamically inserting recommendations for emoji-themed merchandise based on user creations. Or their "Shrek-generator" offering personalized ogre-inspired products from their retail partners. The possibilities are endless, and BuzzFeed is uniquely positioned to seize them.

The Potential Impact in Numbers

However, this potential gold mine is also a double-edged sword. BuzzFeed faces stiff competition from other publishers vying for RMN dollars. They must act swiftly to develop AI-powered shopping experiences that are truly personalized and engaging, demonstrating clear value to both retailers and brands.

Key Factors to Watch

If BuzzFeed successfully navigates these challenges, they could become the undisputed leader in AI-powered shopping, leaving their competitors struggling to catch up. But if they falter, they risk missing this massive opportunity, potentially jeopardizing their long-term survival. The stakes are high, and the outcome will hinge on how effectively they leverage AI to revolutionize the shopping experience for millions of users.

"Fun Fact: BuzzFeed's first viral hit wasn't a quiz or a listicle, but a simple experiment to track the spread of a chain email. Perhaps this early fascination with online trends and user behavior foreshadowed their current focus on data-driven commerce."