February 28, 2024 - DIN
Dine Brands, the parent company of the beloved IHOP and Applebee's, recently released their Q1 2024 earnings call transcript. While many analysts are focusing on the expected trends of a value-driven market and strategies to combat rising costs, there's a deeper, more concerning story hidden within the words of the executives. This narrative whispers of a potential shift in the very core of IHOP's success, a possible decoupling from its breakfast-centric identity.
Throughout the transcript, a palpable sense of urgency permeates discussions surrounding IHOP's performance. Despite boasting 11 consecutive quarters of positive comparable sales growth leading up to Q1 2024, the brand experienced a slight pullback. This dip, attributed to a combination of weather, tough comps due to the closure of virtual brand partner Nextbite, and economic pressures, seems to have rattled the executives.
While weather disruptions are temporary and Nextbite's impact can be replaced, the lingering question is whether the economic pressures are merely exposing a deeper issue: IHOP's over-reliance on breakfast. The transcript explicitly states that 70% of IHOP's sales come from breakfast items, even at dinner.
This unwavering commitment to pancakes and omelets, while endearing, could be creating a vulnerability. As consumers become increasingly value-conscious, they may be seeking more diverse and budget-friendly options beyond IHOP's traditional breakfast fare.
The executives acknowledge this shift in consumer behavior, emphasizing the need to cater to a price-sensitive environment. They highlight IHOP's foray into new menu categories, such as biscuits, benedicts, French toast, and crepes. While these additions are commendable, they still fall within the broader breakfast theme. This suggests a hesitancy to truly diversify beyond the pancake-centric identity that has defined IHOP for decades.
This reluctance is further evidenced by the brand's limited exploration of virtual brands. While both IHOP and Applebee's have experimented with virtual brands, IHOP's efforts seem more focused on leveraging underutilized kitchen capacity during off-peak hours rather than expanding into new culinary territories. Their new virtual brands, Refuel Tenders and Burgers and MLB Ballpark Bites, again hint at a desire to stay within a familiar comfort zone.
The question remains: is this hesitancy to deviate from its breakfast roots a strategic misstep for IHOP? Could a more aggressive exploration of non-breakfast virtual brands and bolder menu diversification be the key to attracting a broader consumer base and weathering the storm of a value-driven market?
Consider this: Applebee's, recognizing the need to appeal to a promotion-driven guest, saw significant success with its DOLLARITA campaign. This strategic move, targeting a younger demographic, many of whom were first-time Applebee's visitors, demonstrates the power of embracing new opportunities and moving beyond established norms.
Could IHOP benefit from a similar bold move? Perhaps a foray into a completely new culinary direction, a virtual brand concept that transcends breakfast entirely, or a daring promotional campaign that showcases a more diverse and budget-friendly menu.
Hypothesis: IHOP's comparable sales growth will accelerate if the brand diversifies its menu and virtual brand offerings beyond breakfast, actively targeting lunch and dinner dayparts with value-driven propositions.
To gain a better understanding of IHOP's potential, let's analyze the off-premise sales performance of both IHOP and Applebee's. The data below is sourced from their respective Q1 2024 earnings call transcripts.
Brand | Average Weekly Sales | Off-Premise Sales | % of Total Sales | To-Go % | Delivery % |
---|---|---|---|---|---|
Applebee's | $54,700 | $12,000 | 22% | 10.7% | 11.4% |
IHOP | $37,600 | $7,900 | 21% | 8% | 13% |
As you can see, while IHOP's overall average weekly sales are lower than Applebee's, its off-premise sales represent a similar percentage of total sales. This suggests that IHOP already has a foothold in the off-premise market, which could be further leveraged with expanded lunch and dinner offerings.
Comparable sales growth for lunch and dinner dayparts: Track the impact of new menu items and promotions specifically targeted at these dayparts.Virtual brand performance: Analyze the performance of new virtual brands that operate outside of IHOP's traditional breakfast hours and offer non-breakfast options.Guest demographics: Measure the success of attracting a more diverse customer base, particularly younger demographics and those with higher frequency in lunch and dinner dayparts.
The future of IHOP hinges on its ability to adapt to a rapidly changing consumer landscape. While the brand's legacy is deeply intertwined with breakfast, clinging too tightly to this identity could hinder its ability to thrive in a more competitive and value-driven environment. A bold step toward true diversification may be necessary to ensure the pancake empire doesn't crumble.
"Fun Fact: The first IHOP restaurant opened in Toluca Lake, California, in 1958. Originally called the International House of Pancakes, the restaurant's iconic blue roof and A-frame design quickly became synonymous with breakfast across America."