May 4, 2024 - NHNCF
Buried within Naver's Q2 2022 earnings call lies a fascinating insight - a strategic approach to global Webtoon market share that CEO Soo-yeon Choi refers to as an "intended loss." This seemingly paradoxical strategy hints at a calculated risk, a willingness to absorb short-term financial hits in exchange for long-term dominance in the burgeoning global Webtoon landscape.
While many analysts have focused on Naver's impressive revenue growth and expanding ecosystem, this "intended loss" strategy hasn't received the attention it deserves. It suggests a nuanced understanding of market dynamics and a commitment to long-term value creation that goes beyond quarterly profits.
Choi's comments suggest that Naver is willing to aggressively invest in global Webtoon expansion, even if it means accepting short-term losses. This aggressive approach is driven by the belief that markets like Japan and the US, with their higher ARPU levels and strong creator ecosystems, offer significant long-term monetization potential.
The CEO's confidence stems from the proven success of Naver's Webtoon business in Korea, where it enjoys a 20% operating margin. Choi believes that replicating this successful model globally, while acknowledging the nuances of different markets, will ultimately yield similar profitability levels, solidifying Naver's position as the leading global storytelling platform.
This "intended loss" strategy is evident in Naver's increased investment in marketing, talent acquisition, and IP development for its Webtoon business. The company recognizes that user acquisition costs are rising, particularly in North America, due to changing iOS privacy policies and intense competition. However, rather than curtailing growth to minimize losses, Naver is doubling down on its investment, emphasizing marketing efficiency and subscriber acquisition.
Naver's acquisition of platforms like Wattpad and eBOOK Japan further underscores this strategy. These acquisitions not only expand Naver's user base and content library but also offer strategic advantages for user acquisition and marketing. By leveraging the existing traffic and brand awareness of these platforms, Naver can potentially achieve synergistic effects, lowering user acquisition costs and driving overall profitability in the long run.
Furthermore, Naver's focus on IP development and screen adaptations represents a shrewd move to capitalize on the growing popularity of Webtoon content. The success of "Through My Window" on Netflix, based on a Wattpad story, demonstrates the potential of Webtoon IPs to drive brand awareness, user engagement, and monetization. By investing in a robust pipeline of screen adaptations, Naver is creating a virtuous cycle, using successful adaptations to fuel Webtoon platform growth and, in turn, generate more valuable IP for future adaptations.
The question remains, however, whether this "intended loss" strategy will ultimately pay off. Naver is betting big on the continued growth of the global Webtoon market and its ability to successfully navigate the challenges of different geographic regions. While the company's track record in Korea and early global successes offer promising signs, the path to profitability in overseas markets remains uncertain.
This chart illustrates Naver's projected Global Webtoon GMV growth, assuming their "intended loss" strategy leads to increased market share.
Naver's "intended loss" approach offers a compelling case study for companies seeking global expansion in emerging markets. It highlights the importance of strategic patience, a willingness to invest in long-term value creation, and a nuanced understanding of market dynamics. Whether this calculated gamble will ultimately yield the desired outcome remains to be seen, but one thing is certain - Naver is playing the long game, and its ambition to dominate the global Webtoon market is undeniable.
"Fun Fact: The global Webtoon market is expected to reach USD 50.8 billion by 2030, growing at a CAGR of over 25%. Naver is well-positioned to capitalize on this explosive growth with its aggressive investment strategy."