February 22, 2024 - PLNT

Planet Fitness' $15 Gamble: Will It Pay Off or Backfire?

Planet Fitness, the gym chain renowned for its "Judgement Free Zone" and affordable $10 Classic Card membership, is embarking on a bold pricing experiment. This summer, they're introducing a $15 price tag for new Classic Card members, marking a 50% increase. While the company aims to strengthen franchisee economics and adapt to years of inflation, the move has sparked a debate: will this strategic shift bolster Planet Fitness' position or alienate its core customer base?

The price hike isn't a hasty decision. Planet Fitness meticulously tested three price points – $12.99, $14.99, and $15 – across various markets. Surprisingly, the $15 price point emerged as the most successful, demonstrating a remarkable price inelasticity among their target demographic. According to the Q1 2024 Earnings Call, this price point yielded the highest increase in average unit volumes with the least impact on join rates. This suggests a willingness among budget-conscious, often first-time, gym-goers to spend an extra $60 annually for the basic membership.

Planet Fitness justifies the increase by highlighting that the $10 price, established in 1998, would equate to roughly $20 today after adjusting for inflation. Moreover, the consistent popularity of their Black Card membership, priced at $24.99, indicates a consumer readiness to pay for premium amenities like guest privileges and massage chairs. The $15 Classic Card price, they assert, aligns with current market realities and better reflects the value proposition.

However, the potential ramifications on Planet Fitness' brand identity are a key concern. The company has thrived by offering an affordable, non-intimidating gym experience. Will the price increase jeopardize this unique selling proposition, turning them into just another mid-priced gym in a fiercely competitive landscape?

Planet Fitness is acutely aware of this risk. They're emphasizing the "price for life" guarantee, ensuring that existing members retain their $10 rate indefinitely. This tactic incentivizes current members to stay, cultivating a loyal base and ensuring recurring revenue. As highlighted in the Q1 2024 Earnings Call, they're also exploring ways to enhance the Black Card experience, potentially enticing Classic Card members to upgrade.

Perhaps the most intriguing aspect of this change is its potential to reshape Planet Fitness' marketing approach. Known for their relentless promotional advertising centered around the $10 price point, the increase offers them a chance to embrace a more nuanced brand-building strategy.

This shift would align with their goal of cultivating a stronger brand identity, particularly among Gen Z, a rapidly growing segment of their membership. This generation, drawn to brands reflecting their values, could be receptive to a message emphasizing inclusivity, body positivity, and a holistic approach to fitness.

Let's delve into the member growth trends observed in recent quarters, based on information from the Q1 2024 Earnings Call and Q4 2023 Earnings Call:

QuarterNet New MembersKey Factors
Q4 2023Approx. 1.5 million (estimated based on 8.7% system-wide same-store sales growth)Strong performance of High School Summer Pass programImproved cancel rate year-over-yearHigher visits per member across all age groups
Q1 2024Approx. 900,000Slower start to the year due to concerns about rising COVID cases and other respiratory infectionsLower website traffic, potentially impacting online joinsImpact of social media incident regarding non-discrimination policy

The $15 gamble will undoubtedly shape the future of Planet Fitness. Its success rests on their ability to navigate this shift without sacrificing the core values that have driven their disruptive success. Can they maintain their "Judgement Free" spirit while adapting to market realities? The answer will not only determine the fate of the brand but also influence the broader fitness landscape.

"Fun Fact: Planet Fitness is known for its "Pizza Mondays" and "Bagel Tuesdays," a tradition that reflects their commitment to creating a fun and welcoming atmosphere, defying the stereotype of the intensely serious gym environment."