May 10, 2024 - SNDA
While everyone is focused on Sonida Senior Living's aggressive growth strategy in 2024, a subtle shift in their Q1 earnings transcript [1] hints at something deeper – a potential paradigm shift in how they view labor costs. Could this be the hidden catalyst that pushes Sonida from recovery mode to dominant industry player?
Let's rewind to Q4 2023 [2]. The senior living industry, still reeling from the aftershocks of the pandemic, grappled with unprecedented labor cost inflation. Sonida, like its peers, struggled to balance quality care with a ballooning expense sheet. However, the Q1 2024 transcript reveals a new tone, a whisper of a strategy that could redefine Sonida's future.
The company boasts eight consecutive quarters of resident rate increases, culminating in a 7% jump in private pay revenue after the March 1st adjustment. While move-out volume increased due to affordability concerns, this was expected and baked into their 2024 plan. Clearly, Sonida is successfully passing on cost increases to residents.
But here's the intriguing part. Instead of solely focusing on rate hikes to combat labor inflation, Sonida's transcript emphasizes 'optimizing labor hours to meet the real-time needs of residents amidst higher occupancy levels.' This signals a move away from simply throwing more money at the labor problem, and towards a more nuanced, data-driven approach.
The numbers back this up. While total labor costs rose $2.2 million year-over-year, labor cost as a percentage of total revenue decreased by 100 basis points. Compare this to the previous two quarters, where the decrease was a mere 40 basis points, and it becomes clear that something significant is happening.
The chart below illustrates the change in Sonida's labor costs relative to its revenue.
Sonida isn't just talking about efficiency; they're showing it. They highlight investments in 'labor management technology and protocols' and point to the success of 'tech-based clinical labor productivity pilots in '23.' This suggests a strategic embrace of technology, not just to manage costs, but to potentially revolutionize how care is delivered.
Imagine a future where Sonida's technology allows them to anticipate resident needs, proactively adjust staffing levels, and even leverage remote care options. This could lead to a more efficient, responsive, and ultimately cost-effective care model, setting them apart in a fiercely competitive industry.
It's still early days, but this shift in perspective towards labor costs could have far-reaching implications. Sonida's aggressive acquisition strategy depends on operational efficiency, especially as they target underperforming assets.
If they can crack the code on optimizing labor through technology, they gain a crucial advantage. They can stabilize these acquisitions faster, generate higher returns, and potentially unlock a flywheel of growth, fueled by operational excellence and strategic acquisitions.
Sonida's new approach to labor, focusing on tech-driven optimization instead of relying solely on rate increases, will result in:
Accelerated stabilization of acquisitions: A more efficient labor model will allow Sonida to quickly improve margins in newly acquired underperforming communities.
Higher returns on investment: Lower labor costs as a percentage of revenue, combined with aggressive cost basis acquisition, will drive higher NOI yields upon stabilization.
Greater NAV and Free Cash Flow Accretion: Operational efficiency will improve asset values, driving net asset value accretion, and potentially generating meaningful free cash flow, fueling further growth.
Sonida is on the cusp of something big. They've successfully navigated the choppy waters of post-pandemic recovery, and now, with a strengthened balance sheet and a strategic shift in their approach to labor, they appear poised to make waves in the senior living industry. The quiet giant may be waking up, and this time, it's armed with a technological edge.
"Fun Fact: The global senior living market size was valued at USD 856.3 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 7.9% from 2023 to 2030. [3]"