May 2, 2024 - PBI
Pitney Bowes. The name conjures images of postage meters, bulky office equipment, and a bygone era of snail mail. But beneath the surface of their recent Q1 2024 earnings call (transcript available here) lies a hidden signal, one that suggests this 120-year-old company is on the cusp of a surprising transformation. While analysts focus on the predictable trends – the decline in mailing revenue, the struggles of Global Ecommerce, and the ever-present pressure to cut costs – they are missing a crucial detail: Pitney Bowes is quietly building a powerful engine for growth in an unexpected area.
The secret weapon? Shipping. Yes, the very industry that has seen an explosion in recent years, driven by the rise of e-commerce and a world increasingly accustomed to instant gratification. Pitney Bowes, with its deep roots in the enterprise and office space, is strategically positioning itself to capitalize on this boom. They're not looking to compete with the behemoths like FedEx and UPS, but rather focusing on a niche market with incredible potential: enterprise shipping solutions.
The clues are scattered throughout the transcript, almost whispers amidst the roar of traditional business concerns. Jason Dies, the Interim CEO, casually drops a bombshell: SaaS revenue for shipping in the SendTech segment grew a staggering 40% year-over-year. He goes further, revealing that among Fortune 500 companies, this growth was even more impressive – a mind-blowing 61%. This is not a fluke; it's a deliberate strategy, meticulously crafted to leverage Pitney Bowes' existing strengths.
They're not starting from scratch. They already have the relationships. Think about it – for decades, Pitney Bowes has been a trusted partner for countless offices, handling their mailing needs. These same offices now need efficient, integrated shipping solutions, and Pitney Bowes is perfectly positioned to offer them exactly that.
The company's strategic move to shift the digital shipping solutions from Global Ecommerce to SendTech underscores their commitment to this growth area. By consolidating their digital shipping offerings under one umbrella, they are streamlining development, optimizing go-to-market strategies, and creating a more focused and powerful unit. This internal realignment, coupled with the impressive SaaS growth numbers, points to a strategic shift that is already yielding tangible results.
But there's more to this than just capturing a slice of the booming shipping market. Pitney Bowes is actively looking to create *differentiated* value. They're investing in specialized vertical shipping solutions, tailoring their offerings to specific industries, and catering to the complex workflows of large enterprises. This isn't about simply offering another way to slap a label on a package; it's about providing comprehensive solutions that integrate seamlessly into existing systems and solve the unique shipping challenges faced by large organizations.
Here's the hypothesis: Pitney Bowes is quietly laying the foundation for a highly profitable, high-margin shipping business that will offset the inevitable decline in their legacy mailing operations. By focusing on the enterprise segment and developing specialized solutions, they are carving out a niche where they can thrive, even amidst fierce competition.
The numbers are compelling. Let's assume that shipping revenue in the SendTech segment was roughly $200 million in 2023 (based on the statement that shipping comprises 13% of SendTech's total revenue). A 40% growth rate in SaaS revenue for shipping suggests that this recurring revenue stream is now generating approximately $80 million annually. If we extrapolate this growth to the entire shipping business, assuming even a conservative 20% growth rate, Pitney Bowes' shipping revenue could reach $240 million in 2024.
The following chart depicts the hypothetical growth in SendTech's Shipping Revenue, based on a 20% growth rate.
**The Bottom Line:**
While the market may be fixated on the past, Pitney Bowes is building a future in shipping. The signs are there, subtly woven into the fabric of their earnings call. They're leveraging their strengths, carving out a niche, and quietly building a shipping powerhouse. If their strategy continues to bear fruit, this old dog may be learning some very profitable new tricks.
"**Fun Fact:** Did you know Pitney Bowes actually holds a patent for the first internet postage solution? This innovative spirit is now being channeled into the shipping space, as they develop cutting-edge solutions for a digital age."