April 26, 2024 - FMX

The Quiet Revolution Brewing Inside FEMSA: Why 50% Store Growth is Just the Tip of the Iceberg

Analysts are buzzing about FEMSA's plans to potentially increase their store opening pace by 50% by the end of their five-year plan. It's ambitious, sure, but the truly revolutionary element hiding in plain sight within their Q1 2024 earnings call transcript is the laser focus on data-driven, AI-powered efficiency. This isn't just about opening more stores; it's about building a smarter, more profitable retail machine.

José Antonio Fernández, CEO of the Proximity and Health Division, laid out a vision that goes far beyond brick-and-mortar expansion. He emphasized leveraging AI to unlock the potential of the massive data trove generated by their 21.7 million-strong Spin Premia loyalty program. This data, coupled with the sheer density of their store network and high customer visit frequency, provides FEMSA with an unparalleled view into Mexican consumer behavior.

Consider this: FEMSA processes over 4 million OXXO transactions every single day. That's a firehose of data that, until recently, was largely untapped. Now, they're actively using AI to analyze these transactions, optimize assortment, pricing, and promotions at a granular level, and even staff stores based on real-time transaction patterns. These AI-driven enhancements are already resulting in measurable profitability increases and improved customer satisfaction.

The impact of this data-driven approach is evident in their recent performance. OXXO Mexico achieved a 9.7% same-store sales increase in Q1 2024, with an average customer ticket increase of 7.3%. This is remarkable, especially considering they're lapping an impressive 18.5% same-store sales growth from Q1 2023. Even with inflation cooling to 4-4.5%, OXXO is managing to keep ticket growth 3 points higher, demonstrating the power of their revenue management initiatives.

The focus on AI isn't limited to OXXO Mexico. As FEMSA expands aggressively in South America, particularly in Brazil and Colombia, the lessons learned from their AI-powered optimization in Mexico will be invaluable. This will enable them to fine-tune their value proposition and accelerate store maturation in these new markets, potentially reaching a scale comparable to OXXO Mexico.

But the true potential lies in FEMSA's ability to create a powerful network effect. Their existing infrastructure for convenience categories, financial services, and logistics, coupled with the data gathered through Spin Premia, sets them apart from typical hard discounters like Aldi or Lidl.

Think about it: FEMSA can seamlessly integrate these capabilities into their Bara discount stores, offering a unique hybrid model that caters to both value-conscious and convenience-seeking shoppers. This blended approach, powered by AI, could be a game-changer in the Mexican retail landscape.

Moreover, FEMSA's digital ambitions extend far beyond their physical stores. Martin Arias, FEMSA's incoming CFO, highlighted their vision of combining Spin by OXXO, Spin Premia, and their NetPay business to offer a comprehensive solution to small businesses outside the OXXO network. Imagine a future where FEMSA leverages its data and technology prowess to become a leading provider of loyalty programs, point-of-sale systems, and financial services to a vast network of small businesses across Mexico.

This is the quiet revolution brewing within FEMSA. It's not just about opening more stores; it's about building a more intelligent, efficient, and interconnected retail ecosystem. The 50% store growth target is ambitious, but it's merely the tip of the iceberg. The real story is the transformation happening within those stores and the potential for FEMSA to leverage its unique capabilities to disrupt the retail landscape in Mexico and beyond.

Hypothesis and Numbers:

AI-driven efficiency: FEMSA's AI initiatives could lead to a 1-2% improvement in operating margins for OXXO Mexico in the long term, beyond the flat margin expectation for 2024. This could translate to an additional MXN 1.4-2.8 billion in operating income annually.

Bara's hybrid model: Integrating convenience categories and financial services into Bara stores, powered by AI-driven insights, could accelerate same-store sales growth to 15-20% in the medium term, compared to OXXO Mexico's current 9.7%.

Spin ecosystem expansion: Expanding the Spin ecosystem to small businesses could create a significant new revenue stream for FEMSA, potentially reaching MXN 5-10 billion annually within 5 years.

OXXO Mexico Store Expansion: 2023 vs. 2024

Source: FEMSA Earnings Call Transcripts

This is a company on the cusp of a major transformation. While the market may be fixated on short-term challenges and management changes, the real story is the long-term potential of FEMSA's data-driven, AI-powered strategy. Investors who understand this quiet revolution are poised to reap significant rewards.

"FEMSA's OXXO convenience store chain is so ubiquitous in Mexico that there's a popular saying: 'There's always an OXXO nearby.' With over 20,000 stores across the country, it's not hard to believe!"