August 5, 2018 - SGPYY

The Ticking Time Bomb Hidden in Sage's Q3 Earnings Call: Will They Convert or Crumble?

Sage Group's Q3 earnings call presented a narrative of cautious optimism. Recurring revenue growth is accelerating, driven by the successful migration of customers to cloud-connected solutions. North America is performing strongly, and even the historically sluggish U.K. and French markets show promising signs of recovery. But beneath this seemingly positive surface lies a potential time bomb: the uncertain fate of Sage's Enterprise Management (EM) pipeline.

Stephen Hare, Sage's CFO, repeatedly emphasized the importance of EM license conversions for achieving their full-year guidance of around 7% organic revenue growth. He acknowledged previous slippage in EM deals, particularly in Africa, the Middle East, and to some extent, the U.S. To remedy this, Sage has bolstered EM sales teams and implemented stricter CRM usage to track and discipline opportunity conversion. While Hare expressed confidence in the "strong pipeline cover" heading into Q4, a critical question lingers: can Sage actually convert these opportunities into revenue?

Hare himself admits that EM conversion is far from a guaranteed slam dunk. He estimates that SSRS (Software and Software Related Services), heavily reliant on EM licenses and associated services, needs to grow at around 8% in Q4 to hit their guidance. This implies a significant reliance on EM deals closing successfully. Failure to convert this pipeline could have a substantial impact on Sage's Q4 results and potentially jeopardize their full-year guidance.

This dependence on EM conversions reveals a fundamental tension in Sage's transition to a recurring revenue model. While the company celebrates the success of its cloud-connected solutions, mainly driven by migrating existing customers to subscription models, new customer acquisition relies heavily on the traditional license-based EM product. This creates a scenario where short-term growth is fueled by EM license sales, a revenue stream that contradicts their long-term strategic focus on recurring revenue.

The stakes are high. Hare asserts that missing the Q4 target won't be due to a lack of opportunities, but rather a failure to convert them. This puts immense pressure on Sage's sales teams and raises concerns about their ability to consistently close complex, large-scale EM deals. The reliance on EM also raises questions about the sustainability of Sage's growth into FY'19 and beyond. Will the company be able to generate sufficient new customer acquisition through its cloud-native solutions, like Intacct and Sage People, to compensate for a potential decline in EM license sales as the market shifts towards subscription models?

A Deeper Dive into the Numbers

A closer look at the numbers highlights the potential magnitude of the EM risk. Sage's Q3 organic revenue growth was 6.8%, driven by recurring revenue growth of the same rate. To achieve the 8% SSRS growth needed in Q4, assuming recurring revenue continues to grow at around 7%, EM-related license and services revenue would need to see a substantial acceleration, potentially into double-digit growth territory. This begs the question: is such a dramatic uptick in EM conversions realistic, especially given their previous struggles in this area?

The uncertainty surrounding EM conversions casts a shadow over Sage's otherwise positive narrative. While the company's cloud-connected migration appears to be on track, the reliance on EM license sales for new customer acquisition exposes a potential vulnerability in their transition strategy. The success of their Q4, and potentially their future growth trajectory, hinges on the effectiveness of their sales teams and their ability to convert a significant portion of their EM pipeline.

Hypothesis

Given Sage's historical struggles with converting EM deals and the substantial acceleration needed in Q4 to achieve 8% SSRS growth, there's a high probability that they'll fall short of their target.

Supporting Numbers

Q3 SSRS growth: 7.7% (9-month cumulative) Estimated Q4 SSRS growth needed for guidance: 8% Implied acceleration in EM-related revenue: Potentially double-digit growth

"Did you know that Sage's name was inspired by the herb, sage? Just like the herb is known for its wisdom and healing properties, Sage Group aims to provide wise solutions to help businesses thrive."

The coming months will be crucial for Sage Group. Will they successfully navigate the EM minefield and emerge as a cloud-powered champion, or will their reliance on outdated license models lead to a disappointing stumble? Only time will tell.