May 7, 2024 - TOST
While Toast's recent Q1 2024 earnings call [Source: Toast Q1 2024 Earnings Call Transcript](https://seekingalpha.com/symbol/TOST/earnings/transcript/1714919) celebrated impressive domestic performance and a commitment to profitability, a subtle shift in language surrounding their international strategy suggests a potential game-changer that may have flown under the radar of most analysts. Could Toast's international segment be poised for a breakout year, propelling the company towards even greater heights than anticipated?
Toast's international journey began a couple of years ago, focusing on establishing a foothold in the U.K., Canada, and Ireland. Initial efforts centered on replicating their successful domestic go-to-market approach, emphasizing localized sales and customer success teams. This strategy has yielded a respectable 1,000 locations as of Q4 2023, a milestone acknowledged in their February earnings call [Source: Toast Q4 2023 Earnings Call Transcript](https://seekingalpha.com/article/4578176-toast-inc-tost-q4-2023-earnings-call-transcript). However, the tone surrounding international expansion in the Q1 2024 call reveals a significant change, hinting at a calculated shift towards rapid scaling.
The answer lies in two key developments. First, Toast has started rolling out a more comprehensive platform internationally. The launch of integrated online ordering in Q1, a feature eagerly requested by international customers, marks a pivotal step. This signifies a move beyond the core POS system, offering a broader suite of products akin to their robust U.S. offering. Second, Toast is witnessing "tremendous potential for growth" internationally, with customer reception mirroring the enthusiastic response they experienced in their early U.S. days.
This combination of a more feature-rich platform and enthusiastic customer adoption suggests Toast is nearing a tipping point for international expansion. While the company remains committed to their core SMB segment domestically, the international market presents a unique opportunity for explosive growth. The lack of a dominant, vertically integrated player like Toast in these markets creates an enticing landscape for rapid market share capture.
Let's consider some hypothetical scenarios. If Toast can replicate even a fraction of their domestic success – say, achieving 10% market share across the U.K., Canada, and Ireland within the next few years – the impact on their overall business would be profound. These markets collectively boast a restaurant landscape comparable in size to the U.S., representing a potential doubling of their addressable market.
Furthermore, Toast's strategic approach of gradually introducing their full product suite internationally opens the door for substantial ARPU expansion. As they add features like guest marketing, online ordering, and reservations, ARPU in international markets could potentially approach, or even surpass, their domestic ARPU over time. This would significantly enhance their unit economics in these markets, further fueling their expansion efforts.
Toast has demonstrated strong financial performance, showing both growth and a commitment to profitability. Here are some key financial highlights from their recent earnings calls:
Reference: [Source: Toast Q4 2023 Earnings Call Transcript](https://seekingalpha.com/article/4578176-toast-inc-tost-q4-2023-earnings-call-transcript), [Source: Toast Q1 2024 Earnings Call Transcript](https://seekingalpha.com/symbol/TOST/earnings/transcript/1714919)
Toast's guidance suggests continued growth in their recurring gross profit streams. The following chart visualizes their projected growth, based on their Q2 and full-year 2024 guidance.
It's worth noting that Toast's international success won't happen overnight. Scaling in new markets requires careful planning, ongoing investment, and adapting to local nuances. However, the company's recent pronouncements indicate a heightened confidence and a calculated shift towards accelerated growth.
While analysts focus on Toast's domestic performance and their commendable commitment to profitability, the subtle yet significant shift in their international strategy may be the hidden engine driving the company's next phase of explosive growth. This international play could be the key to unlocking Toast's full potential, transforming them from a U.S. restaurant technology leader to a global powerhouse.
"Fun Fact: Did you know that the average person in the U.K. dines out 1.5 times per week? That's a lot of fish and chips and pints, and a massive opportunity for Toast to revolutionize the restaurant experience across the pond!"