May 10, 2024 - VCSA

Vacasa's Seismic Shift: Is Hyperlocalization the Key to Conquering the Vacation Rental Slump?

Vacasa, the vacation rental management platform, has been battling a rough tide. The industry, after riding a wave of pandemic-fueled demand, is now grappling with a sobering reality: a softening economy and a surge in short-term rental supply. Vacasa's Q1 2024 earnings call painted a stark picture of this struggle, with bookings falling short of expectations and revenue taking a hit.

Yet, amidst these challenges, a fascinating and perhaps overlooked strategy is emerging: hyperlocalization. Vacasa's CEO, Rob Greyber, announced a radical reorganization, shifting power and decision-making away from a centralized corporate structure and directly into the hands of local market teams. This is more than just a cost-cutting measure; it's a fundamental reimagining of how Vacasa operates, a gamble that betting on local expertise will ultimately yield a stronger, more resilient, and, crucially, more profitable business.

The logic is compelling. Who better understands the nuances of a particular market than the team embedded within it? They have their fingers on the pulse of local demand, a deep understanding of homeowner needs, and the agility to respond swiftly to changing conditions. By empowering these local teams with control over sales, onboarding, revenue management, and marketing, Vacasa is essentially turning each market into a self-contained business unit, laser-focused on maximizing its own success.

But here's the catch, and it's a catch no other analyst seems to be discussing: can this decentralized model actually deliver the kind of financial performance Vacasa desperately needs? Can a network of localized teams truly outperform a centralized, data-driven approach?

It's a high-stakes bet. Vacasa is slashing its corporate workforce by a staggering 40%, a move that will save the company over $50 million in 2024 alone. This is a clear signal of the company's commitment to this new hyperlocal approach, and a desperate attempt to staunch the bleeding.

Vacasa's Cost Structure Breakdown

As stated by CFO Bruce Schuman, cost of revenue and operations and support expenses, which primarily represent local market costs, constitute a whopping 70% of Vacasa's total cost structure. This makes the performance of local teams even more crucial to the company's success.

Here's the key hypothesis: the success of Vacasa's hyperlocalization strategy hinges on the ability of these local teams to generate enough incremental revenue to offset not only their own costs, but also the remaining corporate overhead.

The pressure is immense. Vacasa has already drawn $80 million from its credit facility to bolster liquidity, a worrying sign of their current financial vulnerability.

The numbers are daunting, but not insurmountable. Vacasa boasts a portfolio of over 41,000 homes spread across highly desirable vacation destinations. They possess a wealth of data and a proven track record of attracting guests.

Vacasa's Performance in Q1 2024

The question remains: can they translate this local empowerment into a winning formula? Will hyperlocalization be the key to unlocking Vacasa's full potential, or will it be a decentralized descent into further financial turmoil? The coming quarters will be a critical test of this bold, and perhaps unnoticed, strategy.

"Fun Fact: Did you know that Vacasa manages more than 30,000 reservations on some peak season weekends? That's more than many other industry players handle in an entire year, making Vacasa a truly massive player in the vacation rental market."