May 7, 2024 - SEAT

Vivid Seats: A Covert International Play Hiding in Plain Sight?

Vivid Seats, the online ticket marketplace, just reported a stellar Q1 2024, exceeding expectations with over $1 billion in marketplace GOV and a robust 20% adjusted EBITDA margin. On the surface, it was a classic Vivid Seats story – strong execution amidst a booming live events market. But a closer look at the Q1 transcript reveals something more intriguing, something potentially overlooked by most analysts: a subtle shift in strategy that hints at a far more ambitious international play than previously disclosed.

The company has been open about its international aspirations, initially targeting a launch by the end of 2024. However, throughout 2023 and even in the Q4 2023 transcript, the tone surrounding international expansion was cautiously optimistic, focused on “unlocking” the global TAM with strategic acquisitions like Wavedash in Japan. The language was measured, emphasizing a methodical approach.

But something changed in the Q1 2024 transcript. The tone regarding international expansion is noticeably more assertive, bordering on aggressive. CEO Stan Chia uses phrases like "accelerating our international expansion timeline," and "growing excitement," a stark departure from the previous "wait and see" attitude. CFO Larry Fey, typically focused on financial prudence, echoes this sentiment, highlighting the international opportunity as a key driver for achieving "sustained double-digit annual growth."

This shift is significant because it coincides with a seemingly unrelated development: the announcement of Vivid Seats as the official ticketing provider for the College Basketball Crown, a new high-profile tournament set to launch in Las Vegas in 2025. While touted as a "unique and innovative partnership," the deal's true strategic value might be far more nuanced.

Consider this: the tournament, hosted in the entertainment capital of the US, will draw a national audience. Vivid Seats, already leveraging the vegas.com acquisition for customer acquisition, will now be front and center for a major sporting event, attracting a broader pool of potential customers. This provides a golden opportunity to showcase their platform's capabilities and gather invaluable data on fan behavior – not just in the US, but globally.

The Hypothesis: A Testing Ground for Global Domination

Here's the hypothesis: Vivid Seats is using the College Basketball Crown as a testing ground for its international platform. By gathering data on fan preferences, ticket purchasing trends, and engagement metrics from a diverse, international audience drawn to Las Vegas, they can fine-tune their platform, algorithms, and marketing strategies for specific global markets.

This hypothesis is supported by several subtle clues in the Q1 transcript. First, the emphasis on Game Center, a new engagement initiative launched in 2023, suggests a focus on driving user engagement and gathering data on fan preferences. Second, the acceleration of international investment in 2024, despite no projected revenue contribution, implies a focus on building a platform capable of handling a significant influx of users – potentially a trial run with a global audience during the College Basketball Crown. Third, the deliberate silence on specific international launch markets suggests a flexible approach, allowing Vivid Seats to strategically target those geographies where data from the tournament reveals the most promising opportunities.

Financial Performance and Growth Potential

If this hypothesis is correct, Vivid Seats is playing a far shrewder game than previously thought. By leveraging a high-profile, US-based event to gather data and refine its platform for a global launch, they can mitigate risk and optimize their international entry strategy.

What does this mean for investors? It suggests that the current market valuation might be underestimating Vivid Seats' true growth potential. While the $10 million international investment in 2024 is a known expense, the potential upside from a data-driven, strategically targeted global launch in 2025 could be significantly higher than anticipated. This, coupled with the company's already impressive performance and strategic acquisitions, paints a compelling picture of a company poised to become a major player in the global ticketing market.

Vivid Seats Key Financial Highlights:

Vivid Seats' focus on customer retention and loyalty is evident in the continuous growth of their repeat order mix. This indicates a strengthening customer base and increasing brand loyalty.

Conclusion: The Crown Jewel of a Global Strategy?

Perhaps the College Basketball Crown is more than just a unique partnership. It might be the first public glimpse of a carefully orchestrated international strategy, a covert play hidden in plain sight, ready to shake up the global ticketing landscape.

"Fun Fact: The global online event ticketing market size was valued at USD 46.69 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 9.7% from 2023 to 2030."