July 28, 2018 - YAHOY
Buried within the dense financial details of Yahoo Japan's Q1 2018 earnings call (Reference: Yahoo Japan Corp. ADR (OTCPK:YAHOY) Q1 2018 Earnings Conference Call July 27, 2018 3:30 AM ET), CEO Kentaro Kawabe dropped a bombshell of a statement that seems to have flown under the radar of most analysts. When pressed about their decision to partner with India's Paytm for their new mobile payment venture, PayPay, rather than partnering with a closer, more established player like Alibaba's Alipay, Kawabe offered an unexpectedly personal response: "Our waveform... people's harmony... we were able to find that in Paytm."
This emphasis on "harmony" might seem like a fluffy, inconsequential anecdote in the cold, calculated world of finance. But could this intangible factor be the secret weapon behind Yahoo Japan's bold ambition to dominate the Japanese mobile payment market? Could a cultural fit, a shared vision, and a sense of camaraderie amongst engineers be more potent than a technologically superior platform or a more lucrative initial investment?
Let's dig deeper into the evidence presented in the transcript. Kawabe, along with key members of his team, undertook a due diligence trip to Paytm's headquarters in New Delhi. It was there, observing Paytm's operations firsthand, that they felt a sense of shared vision and a deep understanding of how to navigate the complex world of merchant acquisition and user experience optimization.
This "harmony," as Kawabe terms it, goes beyond mere technological prowess. It speaks to a shared entrepreneurial spirit and a common understanding of the long-term strategy for PayPay. The transcript reveals a strong alignment between Paytm and Yahoo Japan on the critical issue of monetization. Both companies believe that, in the long run, transaction fees will become irrelevant as cash usage dwindles. Instead, their focus lies on building a robust infrastructure capable of supporting a wide range of existing and future services, from O2O initiatives to Fintech ventures.
This alignment is further strengthened by the fact that Paytm's system has already proven its scalability in the bustling Indian market. With over 300 million daily users and 8 million merchants, Paytm has honed its technology and refined its user experience in a way that few other mobile payment companies have been able to achieve. This proven track record, coupled with the deep cultural fit and shared vision, makes Paytm a more compelling partner for Yahoo Japan than even the technologically advanced Alipay.
But the question remains: can "harmony" translate into tangible market dominance? The transcript reveals key strategic advantages that Yahoo Japan is poised to leverage through its partnership with Paytm. Firstly, Paytm's technology is highly adaptable for localization, evidenced by its successful implementation in Canada. This seamless adaptability is crucial for Yahoo Japan as it tailors PayPay to the specific needs and nuances of the Japanese market.
Secondly, Yahoo Japan will leverage its pre-existing user base of over 40 million Yahoo Wallet accounts, seamlessly integrating them into the PayPay ecosystem. This pre-existing user base provides a powerful foundation for PayPay's growth, allowing Yahoo Japan to avoid relying solely on point incentives to drive adoption.
Thirdly, Yahoo Japan's close partnership with SoftBank unlocks access to a vast network of existing merchants and a seasoned sales force, streamlining the merchant acquisition process and allowing PayPay to quickly establish a wide-reaching network.
Fourthly, Yahoo Japan plans to integrate PayPay into its extensive portfolio of over 100 services, creating a seamless user experience across both online and offline realms. This integration will demonstrate the convenience and versatility of mobile payments to Japanese consumers, accelerating adoption and driving PayPay's growth.
While the transcript doesn't provide specific numerical targets for PayPay's merchant acquisition, Kawabe's emphasis on securing a large number of individual stores, in addition to national chains, suggests a comprehensive strategy aimed at establishing PayPay as a ubiquitous payment solution across all segments of the Japanese market.
This table summarizes Yahoo Japan's key strategic advantages for achieving dominance in the mobile payment market.
This chart illustrates the contrasting growth trajectories of Yahoo Shopping and Yahoo Auction, highlighting the need for reinvigorating the auction platform.
While it's still too early to definitively declare whether "harmony" will indeed be Yahoo Japan's secret weapon in conquering the mobile payment landscape, the evidence presented in the Q1 transcript offers a compelling case for this hypothesis. The cultural fit and shared vision between Yahoo Japan and Paytm, combined with their strategic advantages, create a formidable force that could very well disrupt the Japanese mobile payment market.
Beyond the numbers and projections, Kawabe's emphasis on "harmony" reveals a deeper insight: the human element matters. In an industry driven by technology and financial incentives, a strong cultural fit and a shared vision can be the intangible catalysts that propel a company to the forefront of a burgeoning market. Perhaps "harmony" is the missing ingredient that will allow Yahoo Japan to finally achieve its ambition of creating "another Yahoo," this time in the world of mobile payments.
"Fun Fact: Paytm, Yahoo Japan's partner in the PayPay venture, processes more digital transactions than even PayPal! This Indian fintech giant is a testament to the explosive growth of digital payments in emerging markets."