May 9, 2024 - YELP

Yelp's Secret Weapon: Unlocking the Power of the Lag

Yelp's Q1 2024 earnings call was filled with the usual metrics: revenue growth, EBITDA margins, and enthusiastic pronouncements about AI. But hidden beneath the surface, like a treasure chest buried on a bustling beach, lies a clue to Yelp's future success – a seemingly innocuous financial detail that could signal a massive revenue surge in the coming quarters.

Yelp, the beloved platform that guides us to the best local businesses, has been quietly orchestrating a strategic shift towards "services," particularly home services. While restaurants and retail struggle amidst macroeconomic headwinds, services, particularly home services, have been thriving. Yelp's Q1 advertising revenue in this sector surged 11% year-over-year, fueled by a 20% increase in Request-a-Quote projects.

The driving force behind this surge? A clever, yet deceptively simple, strategy: acquiring services projects through paid search engine marketing (SEM). Yelp has been strategically bidding on keywords related to home services, effectively buying leads and directing them back to their platform, where users can connect with service professionals.

The initial results have been impressive, showing a significant increase in projects, clicks, and a dramatic decline in cost per click (CPC) in key categories like movers. However, here's the kicker – Yelp hasn't factored any potential related revenue from this SEM initiative into its 2024 guidance. Why? Because of "the lag."

"David Schwarzbach, Yelp's CFO, explains this crucial detail: "There is typically a significant lag between a decline in CPC and an increase in ad budget. Given the dynamics of this interaction…we have not reflected any potential related revenue in our guidance for 2024.""

This lag is the hidden gem, the underappreciated treasure that other analysts might be overlooking. Here's how it works: when Yelp delivers more clicks for a given advertising budget (thanks to lower CPCs), advertisers see increased value and are more likely to increase their spend. But this doesn't happen overnight. Advertisers, being understandably cautious, take their time to adjust budgets, observing the sustained improvement in lead quality and volume before opening their wallets wider.

Yelp is confident, based on past experience, that this lag will eventually translate into a significant boost in ad revenue. But the question is, how significant?

Here's where we can indulge in some educated speculation. In Q1, Yelp spent $7 million on acquiring services projects through SEM. They've indicated a willingness to ramp this up to $40 million or more in 2024. Let's be conservative and assume a $40 million spend for the year.

Potential Revenue Impact of SEM Lag

The chart below illustrates the potential increase in ad revenue from Yelp's SEM investment, assuming a conservative lag effect.

If Yelp manages to maintain the same level of efficiency seen in Q1, a $40 million SEM investment could potentially generate an equivalent increase in ad revenue, or even more, as the lag effect kicks in. This would represent a roughly 12% boost to Yelp's projected 2024 revenue, a significant jump that could propel them past their current guidance.

Of course, there are risks. Macroeconomic factors could dampen advertiser enthusiasm, and competition in the home services space is fierce. But Yelp's strategy is sound, capitalizing on their trusted brand, vast user base, and sophisticated ad platform. They are not simply buying leads; they are nurturing them, fostering connections, and building loyalty, both on the consumer and advertiser side.

Yelp, a company synonymous with finding the best restaurants, could be on the verge of becoming our go-to platform for finding the best plumbers, electricians, movers, and more. The "lag" might be their secret weapon, setting the stage for a powerful revenue acceleration that could surprise even the most seasoned Wall Street analysts.

"Fun Fact: Did you know that Yelp's first-ever review was for a San Francisco dentist in 2004? Talk about humble beginnings! Now, they're poised to revolutionize how we find not just dentists, but a whole world of service professionals."