Quietly replacing the old way: customers are switching to the company from an entrenched alternative, and the switching
The model's full reasoning — Q4 2023 call → NOWe need to determine if management describes customers switching from an entrenched alternative to their product, and that this switching is still early with most potential switchers not yet converted. The transcript discusses growth in the convenient nutrition category, with ready-to-drink shakes and ready-to-mix powders. They mention low household penetration, which suggests there is a large untapped market. But is there a specific incumbent or alternative being displaced? The company sells protein shakes and powders. The category is growing, but are they taking share from something else? They talk about "low household penetration" and "strong macro trends" indicating a long path of growth. They don't explicitly mention customers switching from a legacy product or method. They mention that consumers are adopting their products, but not necessarily displacing an incumbent. The category itself is growing, and they are gaining share within it. However, the question asks about switching from an entrenched alternative. For example, maybe people used to drink other beverages or eat other snacks? But the transcript doesn't describe that. They talk about "convenient nutrition" and "functional beverages" but not about displacing something else. They mention that their products are "perfect" for GLP-1 users, but that's a new use case, not necessarily switching from an alternative. They also mention that they are gaining distribution and TDPs, but that's about shelf space, not necessarily displacing a competitor's product. They do mention that Premier Protein is the number one brand in RTD, but that doesn't imply switching from an incumbent. The question is specific: "customers are currently SWITCHING TO THE COMPANY FROM AN ENTRENCHED ALTERNATIVE THEY PREVIOUSLY RELIED ON" — that could be like people used to drink soda or other drinks, but now they are switching to protein shakes? But the transcript doesn't explicitly say that. It talks about category growth and low penetration, which suggests that many people haven't tried these products yet, but not that they are switching from something else. The concept of "switching" implies a substitution from an existing product. The transcript doesn't mention any specific alternative that is being displaced. It's more about growing the category and increasing household penetration. So I think the answer is NO.
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|---|---|---|---|---|
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| INST | Instructure's | Q4 2017 | 2018-02-12 | B+ |
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BLKB · Q1 2017 → YESThe question is: Does management describe that customers are currently SWITCHING TO THE COMPANY FROM AN ENTRENCHED ALTERNATIVE THEY PREVIOUSLY RELIED ON, and that this switching is still in its early ...YES Management describes customers switching from entrenched alternatives (legacy hardware systems, older Raiser's Edge versions, standalone point solutions) to Blackbaud's cloud solutions like NXT, with examples of recent replacements and migrations already occurring. They also note that much of the potential remains, as the installed base of legacy methods is still large 25% of subscription revenue, and they describe the opportunity as "really early days" with substantial distance left to run. This fits the criteria of a present-tense substitution pattern in the market, not just future hope. The high retention on their own base (93%) combined with declining maintenance revenue shows the shift is active and ongoing, while new wins against competitors and legacy alternatives are happening now. The TAM of $7 billion with hundreds of thousands of addressable customers reinforces that switching is early-stage relative to the total opportunity. The answer is YES. The question is answered with YES. The question is answered with YES.
BLZE · Q3 2022 → YESThe question is: Does management describe that customers are currently SWITCHING TO THE COMPANY FROM AN ENTRENCHED ALTERNATIVE THEY PREVIOUSLY RELIED ON, and that this switching is still in its early ...YES The transcript shows management describing current customer switches from entrenched alternatives (AWS for urlscan.io; Synology NAS/on-prem for Fiture; broader AWS and on-prem users), with these as real, ongoing patterns. They explicitly note that much of the potential remains ("so much of the world's data is still on-premises" and "customers that are inside of AWS and others"), confirming the substitution is early-stage relative to the large installed base. This is conveyed directly in Gleb's responses as a present-tense reality, not merely anticipated. The two examples plus the broader opportunity framing establish a coherent substitution underway, with the company being substituted in. The investor question on percentages and Gleb's reply reinforce the pattern without contradicting the current movement. No single-event or future-only framing applies here. Thus, both conditions are met.
APPS · Q1 2024 → YESThe question is: Does management describe that customers are currently SWITCHING TO THE COMPANY FROM AN ENTRENCHED ALTERNATIVE THEY PREVIOUSLY RELIED ON, and that this switching is still in its early ...YES The transcript shows management describing customers shifting from Apple/Google app stores to DT Hub and SingleTap-enabled alternative distribution as an ongoing, early-stage substitution. Bill Stone notes the company has already launched DT Hub with four U.S. operators and is generating revenue today, while highlighting "increasing pressure on the duopoly" and 5 monetization ways for SingleTap that enable publishers to direct-download apps outside traditional stores. He explicitly calls it "very early days and not yet material to our overall results" and "early innings," confirming the installed base of the old way remains large and the switch is just beginning with incremental RPD gains from devices engaging the new platform. This meets the criteria of a present-tense substitution underway, with the company positioned as the alternative being adopted.