Running hot in customers' hands: existing deployments are being used harder than they were sized for
The model's full reasoning — Q2 2017 call → NOWe need to determine if management describes that the company's product/service/capacity is being used more intensively by existing customers than originally planned. The key is whether the existing base is running hot, with usage per customer increasing, and management presents this as a current observable pattern. Looking at the transcript: Sven Lindblad mentions strong bookings, but that's about future reservations. He says "bookings for future travel has grown nearly 40% year-to-date" and "2018 is more solidly booked" - that's about forward bookings, not current usage intensity. He also mentions "we had the highest booking day in the company's history" - again, bookings. Craig Felenstein discusses occupancy rates: "occupancy decreased to 85% from 92% in the second quarter of 2016" - that's a decline, not an increase. He says "We also expect higher occupancy in the back half of the year" - that's future expectation, not current observed. The question asks about existing customers using the product more intensively. The transcript talks about bookings growth, which is about future travel, not current usage. There's no mention of existing customers consuming more per customer, or capacity being run harder than planned. The occupancy actually declined in Q2. The growth is attributed to new capacity (Quest, Venture) and new marketing, not to existing customers using more. Thus, the answer is NO.
| Ticker | Company | Call | Date | Call grade |
|---|---|---|---|---|
| APYX | Apyx Medical Corporation | Q4 2023 | 2024-03-21 | C |
| HP | Helmerich & Payne, Inc. | Q1 2024 | 2024-01-30 | C |
| SCPH | scPharmaceuticals Inc. | Q3 2023 | 2023-11-08 | B |
| DASH | DoorDash, Inc. | Q3 2023 | 2023-11-01 | C+ |
| ADPT | Adaptive Biotechnologies Corporation | Q4 2022 | 2023-02-14 | C+ |
| UPWK | Upwork Inc. | Q2 2022 | 2022-07-27 | C+ |
| FLYW | Flywire Corporation | Q1 2022 | 2022-05-14 | B+ |
| SOPH | SOPHiA GENETICS SA | Q4 2021 | 2022-03-15 | C |
| RELY | Remitly Global, Inc. | Q4 2021 | 2022-03-02 | B |
| ASAN | Asana, Inc. | Q2 2022 | 2021-09-01 | B+ |
| TJX | The TJX Companies, Inc. | Q2 2021 | 2021-08-18 | C |
| WES | Western Midstream Partners, LP | Q3 2018 | 2018-10-31 | D |
| HOLX | Hologic, Inc. | Q4 2017 | 2017-11-08 | D |
| BCE | BCE Inc. | Q2 2017 | 2017-08-05 | B+ |
| CCOI | Cogent Communications Holdings, Inc. | Q2 2017 | 2017-08-03 | B |
| GEO | The GEO Group, Inc. | Q2 2016 | 2016-08-02 | B+ |
TJX · Q2 2021 → YESThe question is about whether management describes that the company's product, service, capacity, or offering — already deployed with existing customers — is being used more intensively than originall...
WES · Q3 2018 → YESThe question is about whether management describes that the company's product, service, capacity, or offering — already deployed with existing customers — is being used more intensively than originall...
BCE · Q2 2017 → YESThe question is about whether management describes that the company's product, service, capacity, or offering — already deployed with existing customers — is being used more intensively than originall...