The leak is fixed: the company is keeping what it used to lose

Using ONLY the supplied earnings call transcript and no outside information: On this call, does management convey that the company has RECENTLY AND MATERIALLY REDUCED THE RATE AT WHICH IT LOSES WHAT IT ALREADY HAS — that is, an outflow of customers, revenue, product, or people that the company historically experienced has narrowed in a way management treats as a real and durable change in the business, grounded in something the company did or fixed? Answer YES when management's own words convey, in whatever form fits the business, ONE coherent development: the company is now keeping customers, revenue, product, or people that it used to lose, and this is already observable in the current business. The outflow may take whatever form fits the industry, and any genuine expression of this counts — for example: customers cancelling, not renewing, or drifting away at materially lower rates than before; renewal, retention, repeat, or reorder behavior stepping up beyond the company's own historical norm; revenue or contracts that used to roll off now continuing; products being returned, failing, or generating claims or rework at materially lower rates; patients, subscribers, or members staying on longer than they used to; tenants, distributors, or partners defecting less; employees or key people quitting at markedly lower rates. Management should present the improvement as (a) a CHANGE from the company's own past experience — not merely a standing feature of the business, and not merely better than competitors or better than feared — and (b) something with a reason behind it that management believes will hold — such as a product, quality, reliability, service, or fit problem that was fixed, a change in who the company serves or how it serves them, or a structural feature now binding customers more tightly — rather than as a lucky quarter. Answer NO if the company simply reports strong retention, loyalty, low churn, or low returns as an ongoing feature of the business with no described improvement versus its own past. NO if the improvement is attributed mainly to a price increase masking losses, a shift in customer or business mix, a one-time event, or normal seasonality. NO if the reduced outflow is only hoped for, targeted, or expected in future periods rather than already observed. NO if the only improvement described is in winning NEW business, with nothing about losing less of what the company already has. NO if the idea appears only in an analyst's question that management does not itself affirm. Use only the supplied transcript. Answer only YES or NO.