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Artul.ai Research LibraryStudy No. 52Hypotheses TestedUpdated 2026-08-28

Have Your Cake and Expand the Base Too: Repeat Growth With New Logos

By Artul.ai Research Group · n = 186 earnings calls · First published 2026-08-28
Abstract

This study examines 186 earnings calls from 2015-2024 that answered YES to the hypothesis 'Repeat expansion inside the base while new logos still arrive' - the pattern of growing existing customers while continuing to sign new ones - out of a 499-call corpus (37.3% share, 95% CI 33.1%-41.6%). Calls in this group showed higher confidence (7.54 vs 7.33) and promotion (5.41 vs 5.11) than the base, with slightly lower stress (2.23 vs 2.39). Language lifts were strongest for 'Early Products Growing Fast' (1.41x) and 'Founder-Led Companies' (1.41x). Among the 77 calls with measurable post-call returns, the median was -5.7%, versus -10.5% for the 199-call base, though the mean (-8.5%) sat below the median. These are descriptive observations, not predictive claims.

Key findings
  • 186 of 499 calls (37.3%, 95% CI 33.1%-41.6%) met the hypothesis of repeat expansion inside the base while new logos still arrive.
  • Confidence scored 7.54 versus 7.33 in the base, and promotion 5.41 versus 5.11, while stress was lower at 2.23 versus 2.39.
  • The strongest language lifts versus the base were 'Early Products Growing Fast' at 1.41x and 'Founder-Led Companies' at 1.41x, with 'A Tiny Fraction of the Market' at 1.39x.
  • Among 77 calls with returns, the median was -5.7% versus -10.5% for the 199-call base, and 42.9% beat their benchmark (95% CI 32.4%-54.0%).

1Introduction

For anyone who parses earnings calls, the dual-engine story - expansion revenue growing inside the existing base while new customer logos keep landing - is one of the most repeated claims in software and subscription businesses. It signals durable demand on two fronts, and management teams lean on it heavily in prepared remarks. But how often does it actually appear on calls, what does the surrounding language look like, and how have those calls traded afterward? Using Artul.ai's research library of AI-read fields across 2015-2024, this study examines the 186 calls that answered YES to the hypothesis 'Repeat expansion inside the base while new logos still arrive' and profiles their candor, confidence, guidance behavior, and subsequent returns.

2Data & methodology

The corpus comprises 499 earnings-call transcripts published between 2015 and 2024, each scored independently by a large language model on an identical 37-field battery: seven categorical business verdicts, eight 0–9 behavioral meters, and twenty yes/no judgments. The study group is defined as calls that answered YES to the research hypothesis "Repeat expansion inside the base while new logos still arrive" (n = 186; 37.3% of the reference set, 95% Wilson interval 33.1%–41.6%). Baseline figures use the set of calls on which this question was tested. Market outcomes join a fixed sample of 22,449 calls with twelve-month total returns in excess of SPY, measured from the first close after each call; this sample skews toward liquid U.S. names and is reported as descriptive history only.

3Results

The 186 qualifying calls (37.3% of the 499-call corpus) read measurably more confident than the rest: confidence 7.54 vs 7.33, promotion 5.41 vs 5.11, and stress 2.23 vs 2.39, with candor essentially flat (6.85 vs 6.91). Topic lifts reinforce the growth framing - 'Early Products Growing Fast' appears at 1.41x the base rate (54.8% vs 38.9%), 'Founder-Led Companies' at 1.41x, and 'A Tiny Fraction of the Market' at 1.39x - while 'Pricing Recovering' runs below base (0.70x). Guidance behavior barely differs: 25.3% raised versus 21.8% in the base, and 12.9% lowered versus 13.2%. Post-call returns tell a mixed story: median -5.7% versus -10.5% in the base, but a mean of -8.5% and only 42.9% beating their benchmark.

Table 1. Mean behavioral scores (0–9 scale), study group versus baseline
MeterStudy groupBaselineΔ
Candor6.856.91-0.06
Evasion2.742.71+0.03
Specificity7.707.65+0.06
Stress2.232.39-0.16
Promotion5.415.11+0.30
Confidence7.547.33+0.21
Table 2. Guidance actions, study group versus baseline
ActionStudy groupBaseline
Raised25.3%21.8%
Maintained54.3%53.1%
Lowered12.9%13.2%
Withdrawn0.5%1.0%
Table 3. Co-occurring battery signals ranked by lift (group prevalence ÷ baseline prevalence)
SignalLiftIn groupBaseline
Early Products Growing Fast1.41×54.8%38.9%
Founder-Led Companies1.41×29.6%21.0%
A Tiny Fraction of the Market1.39×42.5%30.7%
Pricing Recovering0.70×12.4%17.6%
20150.06%
20160.12%
20170.18%
20180.10%
20190.01%
20200.00%
20210.12%
20220.26%
20230.17%
20240.10%
20250.00%
Figure 1. Share of all analyzed calls matching the study definition, by year.
Table 4. Twelve-month excess total returns versus SPY (descriptive history, not a signal)
StatisticStudy groupReturns sample
Median excess return-5.7%-10.5%
Interquartile range-28.2% to +13.9%
Share beating SPY42.9% (95% CI 32%–54%)38.2%
Observations77199
Table 5. Most recent calls matching the study definition
TickerQuarterCall dateCall grade
NOAHQ1 20242024-05-30D
CRGOQ1 20242024-05-20C+
IFSQ1 20242024-05-14C+
WRBYQ1 20242024-05-09A
HCKTQ1 20242024-05-08C
AZEKQ2 20242024-05-08B+
LINCQ1 20242024-05-06B+
CWQ1 20242024-05-02B+

4Discussion

A careful reader should conclude that this dual-expansion pattern is common - roughly a third of the corpus - and that the calls carrying it use more confident, promotional language and lean on growth topics like early product traction. The median post-call return is less negative than the base's, but the gap between median (-5.7%) and mean (-8.5%) shows a skewed distribution, so averages alone are misleading. What should not be concluded: that this pattern causes better outcomes, predicts returns, or offers a trading edge. The 42.9% beat rate has a confidence interval (32.4%-54.0%) that comfortably includes a coin flip, and all figures here are descriptive, not causal.

5Limitations

All fields in this study are AI-read and therefore noisy; language scores like candor and confidence inherit model error. The returns sample is only 77 of 186 calls, drawn from a larger universe of 22,449 calls skewed toward liquid names, so selection effects loom large. Our own forward tests falsified directional prediction from these features - none of the observed differences constitutes an edge. Additionally, LLMs partially remember famous stocks' histories, which can contaminate any apparent backtest relationship between call language and later returns. Treat every number as a descriptive snapshot of a noisy measurement process, not as evidence of a repeatable signal. See the full methodology, including the C1 pattern’s forward-test failure and the LLM-memorization finding.

Companion page: every company matching this hypothesis is listed at the question’s own page.

Cite this study Artul.ai Research Group (2026). “Have Your Cake and Expand the Base Too: Repeat Growth With New Logos.” Artul.ai Earnings-Call Research Library, Study No. 52. https://artul.ai/research/hypothesis-repeat-expansion-inside-the-base-while-new-logos-still-arrive

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Not investment advice. Artul.ai publishes AI-generated earnings-call quality grades and expected-volatility estimates — never buy or sell recommendations. We tested over 1,600 predictive hypotheses against 165,000 transcripts; the honest result, including what failed, is documented in our methodology.