May 9, 2024 - USFD

The Hidden Pronto Revolution: Is US Foods Silently Crushing the Competition?

Buried within the seemingly mundane details of US Foods Holding Corp.'s Q1 2024 earnings call lies a bombshell revelation: the Pronto small truck delivery service is quietly becoming a dominant force in the foodservice landscape. While analysts have focused on the company's overall case growth and margin expansion, few seem to have grasped the true disruptive potential of this innovative delivery model.

Pronto, designed to provide flexible, daily deliveries to customers in dense urban areas, is generating a staggering $600 million in annualized sales. This figure, revealed for the first time by US Foods, represents a significant chunk of the company's independent restaurant business and demonstrates the remarkable success of this strategic initiative.

More importantly, US Foods is now extending Pronto's reach beyond attracting new customers. The company has launched "Pronto Penetration," a program that offers the daily delivery service to existing independent restaurant customers on their non-routed days. This move, poised to dramatically increase share of wallet, signals a bold shift from simply competing with specialty suppliers to actively dominating the market.

Imagine a scenario where restaurants, currently relying on multiple suppliers for specialized products and frequent deliveries, can consolidate their orders with US Foods. By leveraging Pronto's flexibility and reach, US Foods can become a one-stop shop for these demanding customers, capturing a larger share of their spending and solidifying customer loyalty.

"The implications are profound. While the current $600 million in Pronto sales is impressive, the potential for "Pronto Penetration" to unlock further revenue growth is immense. Consider this: US Foods reported independent restaurant sales of $15.2 billion in 2023. If Pronto Penetration can capture an additional 5% share of wallet from this existing customer base, that translates to a potential $760 million in incremental revenue."

This is not merely a hypothetical scenario. US Foods' executives have repeatedly emphasized the profitability of Pronto, stating that customers are willing to pay a premium for the flexibility it provides. This premium effectively mitigates the slightly higher delivery costs associated with smaller trucks and daily routes, ensuring that Pronto's contribution to the bottom line is as robust as its top line impact.

The "Pronto Penetration" program is still in its infancy, with deployments in only two markets. However, the company's plans to expand Pronto to five additional markets in 2024 and its confidence in the program's success suggest a rapid rollout across the country.

Independent Restaurant Case Volume Growth

The following chart illustrates the potential impact of Pronto and Pronto Penetration on US Foods' independent restaurant case volume growth.

While it remains to be seen how quickly and effectively US Foods can scale "Pronto Penetration," the implications for the foodservice distribution industry are clear. If the program achieves even a fraction of its potential, it could significantly alter the competitive landscape, cementing US Foods' position as a leader in innovation and customer service, while leaving its competitors scrambling to catch up.

"Hypothesis: - "Pronto Penetration" will significantly accelerate US Foods' share of wallet gains with independent restaurants. - US Foods will exceed its 2024 case volume growth guidance of 4% to 6%, driven by the success of Pronto and "Pronto Penetration." - The company's adjusted EBITDA growth will be closer to the high single-digit to low double-digit range, surpassing current consensus estimates. Supporting Numbers: - Pronto's current annualized sales: $600 million - US Foods' 2023 independent restaurant sales: $15.2 billion - Potential incremental revenue from a 5% share of wallet gain: $760 million"

The "Pronto Revolution" is unfolding silently, but its impact could be deafening. As US Foods continues to leverage this innovative delivery model to capture a larger share of the market, it will be fascinating to watch how the foodservice landscape evolves and whether its competitors can adapt to this game-changing strategy.

"Fun Fact: The average US Foods delivery truck travels over 100,000 miles per year, delivering over 1 million cases of food to restaurants across the country. That's enough food to feed a small city!"